Royal Home Restoration — Privacy Policy
Effective Date: June 19, 2025

Royal Home Restoration (“RHR,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including data collected via SMS, phone, email, website forms, and other communication channels. By interacting with us or using our services, you consent to this policy.

We may collect personal information such as your name, phone number, email address, physical address, project-related details, and communication preferences. This data is collected when you fill out a form, schedule a service, communicate with us, or opt into text messages. We use this information to provide and improve our services, send appointment reminders, deliver project updates, process payments, send marketing communications (including SMS and email), and respond to inquiries.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only with trusted vendors or service providers who assist us in delivering services, provided they agree to keep your data confidential and secure.

If you opt into SMS messaging, you agree to receive automated text messages. Message frequency may vary. Message and data rates may apply. You may opt out anytime by replying STOP. For help, reply HELP, email info@royalhomerestoration.com, or call (630) 723-4161.

All data is stored securely. We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or wireless network can be guaranteed 100% secure.

You may request to access, update, or delete your personal information by contacting us directly. We reserve the right to retain necessary records to comply with legal obligations or resolve disputes.

This policy may be updated at any time without prior notice. Continued use of our services after changes are posted constitutes your acceptance of those changes. For the most current version, visit www.royalhomerestoration.com.

Governing law: This policy is governed by the laws of the State of Illinois. Any disputes shall be handled in DuPage County, IL.